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Notice
Deposits are confirming slowly. Conversions and withdrawals are unaffected
checked Jul 27, 09:30 AM
1. Area
2. Issue
3. Details
What is this about?
Pick the closest area. It tells us who should read this.
Paying with M-Pesa
The money left M-Pesa but the conversion has not moved
Converting and rates
Quotes, fees, and a conversion that did not complete
Getting Money back
A payout to M-Pesa that is late or went to the wrong line
Verifying your identity
A declined check, a name mismatch, or raising your limits
Account and security
Signing in, your PIN, or something that looks wrong
Something else
Anything the areas above do not cover
Something else
A question, a report, or anything that is not about a payment
Contact support | Koya