Privacy Policy
Last updated: April 1, 2026
# Privacy Policy
**Last updated: April 1, 2026**
Koya ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
## Information We Collect
We may collect information about you in a variety of ways, including:
### Personal Data
- Name, email address, and phone number
- Government-issued identification for KYC compliance
- Financial information necessary for processing conversions
### Usage Data
- Device information and browser type
- IP address and location data
- Pages visited and features used
## How We Use Your Information
We use the information we collect to:
- Process your currency conversions
- Comply with legal and regulatory requirements (KYC/AML)
- Improve our services and user experience
- Communicate with you about your account and transactions
- Detect and prevent fraud
## Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
## Contact Us
If you have questions about this Privacy Policy, contact us at hello@koyabank.com.